Good morning, Jamie.

Here’s what your agents handled this week.

DEMO WORKSPACE

Showing realistic sample data. Connect Retell or import call records to populate your live workspace.

Total calls
1,284

↑ 18.4% vs. last month

Answered
98.7%

↑ 2.1% answer rate

Appointments
247

↑ 12.8% booked

Avg. duration
3m 42s

↓ 8 sec more efficient

Call volume386 calls
12080400
55Mon
72Tue
62Wed
88Thu
78Fri
37Sat
28Sun
Call outcomesResolution mix
68%resolved

Resolved68%

Qualified17%

Escalated10%

Other5%

Recent conversationsLatest call activity
CallerIntentAgentDurationOutcome
Marisol G.(512) 555-0182
New patientAlex · Main Line03:42Booked
David Chen(512) 555-0144
Service quoteAlex · Main Line05:18Qualified
Unknown(737) 555-0129
Urgent repairNight Shift02:51Escalated
Lauren K.(512) 555-0198
RescheduleAlex · Main Line01:44Resolved
Thomas R.(737) 555-0166
Billing questionBilling Line04:09Review